Melissa Casburn
Director of User Experience
With 12 years of experience as a project manager, instructional designer, web strategist and information architect, Melissa can get a lot done in a day. Firmly rooted in both corporate and agency environments, she's helped leading companies (including HP, Microsoft, Comcast, MTV and The Pampered Chef) add stickiness to their sites, and takes great pride in creating experiences that keep users aware, informed and connected-yet-autonomous. Melissa holds a BA in Clothing and Textile Design from San Francisco State University and an MBA from the University of Oregon, and is a member of the Portland, OR chapters of CHIFOO and IxDA.
Latest Insight from Melissa
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Be For Real
Submitted by Melissa Casburn on November 13, 2008
Our fearless UX Director Melissa Casburn explains how communities are changing the conversations you have with your customers.
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The Sniff Test
Submitted by Melissa Casburn on March 21, 2008
Has your website gone bad? Use this fast and easy evaluation to help keep it fresh.

