Location: Portland, OR or Boston, MA
ISITE Design is seeking a high energy, strategic-minded and entrepreneurial individual to join our growing team. The Senior Account Strategist will be focused on major account growth, leveraging thought leadership and interactive strategy to grow existing ISITE Design clients into successful long term relationships.
The ideal candidate will have deep interactive expertise and have a genuine commitment to working closely with our existing clients and internal teams to deliver real value and results. The position will help clients think beyond the tactical project work and develop multi-year interactive strategies which help create and protect their competitive advantage online.
This is an important and highly visible position within ISITE Design. We’re looking for a candidate that wants to be a significant contributor to the agency’s continued growth. The ideal candidate will have a strong background in digital strategy, global content management, experience design and web analytics.
Specific Responsibilities
- Create and execute strategic account plans with major accounts
- Execute on other established marketing and sales plans
- Work closely with internal groups to align client needs with ongoing services
- Build new interactive business within existing accounts
- Review work under development to ensure alignment with client expectations and ISITE Design’s quality standards
- Be accountable for the profitability, sustainability and growth of each account
- Own the client relationship and act as the final point of escalation for all project and account related issues beyond the project manager
- Assist with go-to-market plans for new services and solution offerings
- Present at industry conferences and contribute articles for ISITE Insight
Qualifications
- 10 or more years of business, account management, Internet or related experience
- 4 year college degree (BS/BA) (Masters Degree Preferred) in a related field such as marketing, business, entrepreneurship or communications
- Exceptional verbal, written and interpersonal communications skills with experience presenting to Fortune 100 decision makers
Agency Momentum
ISITE Design has an 12-year track record of providing full service interactive services to clients around the world. In the last three years, the agency has grown 160% to 55+ full time employees and opened additional offices in Boston and Dallas. It continues to win major account relationships with leading brands and organizations such as MTV, Xerox, Genzyme, Zipcar and the Massachusetts Institute of Technology.
Agency Culture
As a thriving privately owned business, ISITE Design has a culture centered around thought leadership, collaboration and ongoing professional development. This includes a flexible and open work environment that encourages team members to innovate on projects and always be searching for new ways to drive value for our clients. Employees are encouraged and rewarded for their active thought-leadership activities including speaking, writing and blogging. The agency produces an award-winning e-mail publication, ISITE Insight, and speaks at dozens of events per year.
How to Apply
Send a resume and cover letter via email to us for the Senior Account Manager position. Please also include links to any relevant published materials, prior speaking engagements or blogs.
