Learn the Top 10 Ways to Improve Your Digital Experiences
- How and where to use mobile to deliver contextual experiences
- Understanding the role of customer research
- How to build ROI models with example metrics you can use
The report features research completed by Kerry Bodine, an analyst at Forrester Research, Inc.
Including key metrics for mobile websites and apps, specific tactics for conducting expert reviews of your own customer touchpoints, and proven design processes to improve interactions through your customer experience, this report is your key to supercharging digital experience design for your business.